FAQ (Frequently ask question) |
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There are some FAQ's to help you. |
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What is a Wish List? |
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The Wish List is a feature by which you can shortlist items across SR Exports and store them for future access and convenient purchases subsequently. |
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What is a Shopping Cart? |
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An online shopping cart is similar to the cart you use in physical supermarkets. You add items that you wish to purchase into it and proceed to pay for your order. You can add as many items you want from SR Exports. |
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What is My Account? |
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"My Account" allow you complete control over your transactions at SR Exports. Not only can you manage / edit all your personal data like address, phone numbers, email ids, you can change your user ids and passwords. You can also track the status of your pending orders or edit them through this section. |
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What are your shipping charges? |
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A shipping charge is applicable on all items at thehindushopping.com except for Electronic Gift Ceftificates. To find out the actual shipping charges applicable for various items, please read through the Shipping Charges and Policies. |
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Pay for your order: |
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After you have entered the shipping details. You can pay for your order using any of payment options, to credit and debit cards, direct bank account debits and even cash or cheque-on-delivery, or send us a cheque/demand draft.Some options like bank debits may take you directly to the web sites of the associated banks. |
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What about other taxes? |
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All item prices on SR Exports are inclusive of sales tax (wherever applicable), and hence you need not add anything to the price of the item to account for sales tax.Some states in India however have additional levies like octroi. These are additional and need to be borne by you, wherever applicable. |
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What do I do in case I receive a defective / damaged item from SR Exports? |
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If an item ordered by you on SR Exports is delivered to you in a damaged / defective condition, please email us for a replacement. When we ship out the replacement item to you, we will also have the defective / damaged item picked up from you at our cost. |
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How can I return a product ordered from SR Exports? |
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To provide you a worry free shopping experience onSR Exports, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item in its original packaging, for a refund (excluding shipping costs). |
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How safe is my personal information with SR Exports? |
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At thehindushopping.com, we are committed to protecting your personal information with us. For more details, please doread our Privacy Policy. |
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Is there any minimum order value that I need to order? |
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No. You can order as much or as little you want from any of our stores. At SR Exports, we believe that all orders, irrespective of their values are equally important. |
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What are the various methods by which you can pay for your order? |
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SR Exports offers you a variety of convenient payment options to choose from, so that you can transact at SR Exports conveniently in a secure manner. We hope that offering you with multiple payment options makes you more comfortable shopping with us. |